We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Because satisfying our clients depends on the united efforts of many, we are most effective when we work together cooperatively. NorthShore Home Care is a privately owned and operated LLC operating in Chicago’s North Shore Community. It is the mission of NS Home Care to provide quality, tailored, and technologically advanced plans that allow clients to age in place. Providing trustworthy, reliable, and customizable care to individuals in need.
THE NORTH SHORE TOUCH
The North Shore Touch means that you will receive skillful and gentle care that is customized to your needs, your wishes, and your schedule. At NorthShore Home Care we have designed top of the line training for our staff. We have an established culture of accountability and collaboration by connecting goals to performance and evidence-based best practices in order to ensure our clients are delivered superior services set forth by the Joint Commission.
Plan of Care and Service
Before you begin using North Shore services, we will meet with you to complete your customized plan of care and service. We understand that learning about you and your preferences is essential for us to provide the best care and service tailored to suit your needs, your schedule, and your lifestyle.
Anticipatory Care and Service
This refers to your personal care attendant’s ability to understand your needs and preferences so well that your unexpressed requirements are fulfilled even before you realized their necessity. How hot you like your bathwater, if you take milk or cream in your coffee, your preferred snack, soft drink, pillow position, and magazine are among the preferences your personal care attendant will be ready to accommodate without your having to ask.
Enhanced Emotional Well-Being
Grace, Dignity, and Respect are the cornerstones of our care and service. Our personal care attendants are trained to enhance the emotional well-being of all our clients ranging from the most cognitively astute to those needing memory care. For every level of care, we understand that you must feel safe and comfortable before you feel content. This means having a warm, compassionate, and comforting personal care attendant who looks for ways to enrich your life.
Enhanced Physical Well-Being
Our registered nurses train our personal care attendants beyond state certifications to ensure that all physical aspects of your care are customized to your needs so you can perform activities of daily living as easily and comfortably as possible. Often, specialized care is needed for those recovering from surgery or living with chronic conditions and illnesses. North Shore Professionals are trained to provide the care you need.
Your dining preferences are especially important. Your North Shore professional is extensively trained to prepare your favorite foods to your specifications and to delight you with new recipes that are in line with your tastes, palate, and nutritional needs. Further, your personal care attendant knows how to present and serve you in a five-star manner. If you wish to dine with friends and family, you can entertain them with delightful meals and service provided by your personal care assistant.
Five-Star Service Training
This means that your NorthShore Professional is trained to provide the level of service you might expect from the best five-star hotel or restaurant. Grace, decorum, and anticipatory care and service are the foundation of this exclusive training program.